How can I print my webpage without it running off the side of the page?
How can I get rid of ad-ware / pop-ups on my computer?
How can I get rid of spyware on my computer?
How can I find out if I have a computer virus?
Who works in the tech department and how can I contact them?
Is there a room available my group can meet in?
How can I zip / unzip software?
What is the department's I.P. Configuration?
How do I set-up a printer?

How can I print my webpage without it running off the side of the page? In order to print a page without it running off the right side of the paper set it to print in landscape mode rather than portrait mode. Please contact us if you have any problems.


How can I get rid of ad-ware / pop-ups on my computer.  Ad-ware causes pop-up ads to appear on your computer and, accompanied with spyware (see below), can enable individuals and corporations to track your activities on the internet. Adaware is a free program which will scan your computer in a manner similar to that of a computer virus scanner. It can be downloaded and installed by  CLICKING HERE


How can I get rid of spyware on my computer? Spy-ware installed on your computer can enable individuals and corporations to track your Internet activity and creat a profile of your interests and purchasing habits. The following links will direct you to free programs which will scan your computer and eliminate spyware products:  CLICK HERE to download SpyBot  CLICK HERE to download Spy Sweeper  CLICK HERE to download Swat-It


How can I find out if I have a computer virus?  All departmental computers should have Symantec Anti-virus corporate edition installed. In order to manually scan your computer for a virus click start and open Norton Anti-Virus Corporate Edition. In the left hand column click scan computer, select the drives you are concerned about, and let it rip. It might be helpful to schedule automatic scans by clicking on the scheduled scans tab and following the directions. This way you can program the computer to scan itself at times when you are not in the office and the process will not inconvenience you. If for some reason you cannot get Norton to run or if you are on a computer outside the department try running McAffee's free Stinger program which can be downloaded by  CLICKING HERE. Though not a substitute for a live anti-virus program, this software does an excellent job of dismantling most common viruses.


Who works in the tech department and how can I contact them?  

Randy Crowe
Director
Randy Crowe
304-293-0555
rcrowe@wvu.edu
WEBSITE
Madan Maharjan - Graduate Assistant
Graduate Assistants

Madan Maharjan


304-293-0555
mmaharja@mix.wvu.edu


304-293-0555



Is there a room available my group can meet in?  In order to reserve the department conference room (Rm 324) or presentation room (Rm 325) contact: Jennifer in Room 330 or call (304)293-5603 In addition to the above rooms there are some small 10 seat or so rooms available.


How can I zip / unzip software?  Windows XP, Vista, and Windows 7 have support for ZIP files built into the operating system. In general to unzip a file all you need to do is double click it. This will open the zip file and display it's contents just like a regular folder. You can ZIP files by selecting the files or folders then right clicking. Select Send To -> Compressed Folder. While the above methods wok, specialized software sometimes makes the job easier and offers more options. The following links will direct you to software with zipping functionality. Some are free, others cost $.  7-Zip (Free)  Win Zip  Just Zip It  Info Zip


What is the department's I.P. Configuration?  All networking addresses are assigned automatically by DHCP. This allows you to simply plug in your computer and it will configure itself for the location and virtual LAN your room is assigned. If for some reason you can not set up your computer to automatically obtain an IP address or you need a static non changing address you need to see the systems administrator in room 412.


How do I set-up a printer?  Click start, hover over settings, then click printers. (Or access this through the control panel) Double-click on add a new printer To add the black & white laser printer in the computer lab: select the option to add a printer from the network (not locally) type in as a URL: \\topaz\GEO_HP2430 To add the new Phaser Color Printer: select the option to add a printer from the network (not locally) type in as a URL: \\topaz\Phaser_8560DN You can also click the Start Menu then click Run Enter: \\amethyst\netlogon\map_printers.vbs and click OK This will install both the black and white laser and color printers and set the default printer to the black and white laser in room 421 Other large format plotters are available. See the technical support staff for help setting these up on your system.